18th March 2022
An investigation by French consumer protection officials has found many hospitals are imposing illegal charges on patients.
The report by the French consumer protection body 'DGCCRF' (Direction générale de la concurrence, de la consommation et de la répression des fraudes), revealed a non-compliance rate of 47% over charges to patients, mainly in the allocation of individual rooms and a lack of pre-contractual information to patients.
The level of non-compliance was 15 percentage points higher than the last study carried out in 2018.